Preview
Email is not the problem. The problem is trying to make it act as: - instant messaging - a task manager - an archive - a CRM - a notification feed
When everything stays mixed together, the inbox becomes a place where nothing is really decided. Research is fairly clear: frequent interruptions have a real resumption cost, and messaging alerts (especially email) can reinforce reactivity and the feeling of overload.
The right use of email is not replying as fast as possible. It is handling what deserves to stay async, then extracting the rest into the right system.
In the full lesson
- 1 What email should do
- 2 What should leave email
- 3 The CMDglows decision framework
- 4 The real goal
- 5 The layers to put in place
- 6 Recommended stacks by profile
- 7 Common mistakes to avoid
- 8 Put it into practice
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What the purchase unlocks
- Every lesson in modules II to IX
- Both the English and French versions
- Reading in your private area, on desktop and mobile